IT Service Management for the Midsized Business

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Recorded: Tuesday, June 30, 2009 1:00 pm CDT

The issues faced today by many midsized businesses are not that different than those faced by large enterprises. The pressure to keep IT systems running at peak performance, manage risk, and reduce costs while at the same time maintaining a competitive advantage are the daily challenges midsized businesses face. The differences lie in the size of budgets, resources and IT maturity that midsized businesses.

Speaker: Rafael Cortez, BMC Software

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